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My boyfriend bought me a living room suit for are new house as part of my Christmas present it was delivered a day before Christmas, then 2 and a half weeks later are home was broken into and vandelised and are furniture was ruined so I go back to big sandy and not only where we promised with an extended warranty but we also purchased insurance on the furniture and now big sandy won't replace any of it and the guy told me bluntly and rude that we where to pay for the couches or he would ruin are credit! They are beyond awful and I will never deal with them again! We owe 2,000 dollars on furniture that we can't even use at all and we half to pay for it now you tell me how thats being a good company and they wonder why they have such a bad name and no one likes them I would give anything to go back and not go through them!

Reason of review: Warranty issue.

Location: Cynthiana, Ohio

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how can you blame a company for a theft in your home? Why would you think a warranty would cover theft?

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